Softphones are essentially software-based phones. They mimic desk phones by presenting a phone interface on the computer, complete with a dial pad and call handling features (such as Mute, Hold, and Transfer). But since they operate on a computer, they are much more powerful than desk phones. Softphones additionally offer video calling and conferencing, visual voicemail management, chat and SMS capabilities, and more.
Softphones are available for all different devices and platforms. There are desktop applications that run on Mac and Windows computers, laptops, and tablets, web-based versions that are accessible in the browser, and mobile apps for iOS and Android devices.
HOW WE DO
Take Your Business Phone Wherever You Go
Softphones allow employees to make and receive business calls from anywhere at home, while traveling, or even within the office using their laptops, ensuring important calls are never missed and productivity stays high.
Keep Personal Cell Numbers Private
Since softphones connect to a cloud phone system over the Internet, they are simply offsite devices of that phone system. Employees who are on the road can use them to answer work calls on their smartphones while keeping their personal cell numbers private. And since the call occurs over the Internet (in other words, over a data connection), employees won’t be using up their cell phone plan’s calling minutes.
Work Efficiently with User-Friendly Enhancements
Softphones offer an interactive interface with features like easy drag-and-drop call transfers, visual voicemail management, and on-screen incoming call notifications, making call handling faster and more efficient
