Complete IP-PBX Solutions by Industry
PABX.LK is a comprehensive, business-grade VoIP telephony system based on an open source platform. It is a single product line of varying hardware configurations that are optimized to support the communications requirements of businesses from 2 to 1500 users.
See how PABX.LK provides tailor-made communications solutions for all these industries, and more!
Overview
Create a fully automated telephone system with database synchronization
Our unique integration of IP PBX with open source platforms such as Asterisk®, Elastix® and FreePBX® ensures the desired reliability you would expect from proprietary telephony systems. With the combination of multifaceted structures in PBX, we provide affable solutions which are flexible, extensible and easy to implement.
Adopting these systems ultimately enable corporations and businesses a cost effective solution by limiting the multiple charges incurred on conventional telephone services, granting the organization full control over their telephony services.
At PABX.lk, our robust VoIP solutions enable the delivery of voice and data over the same networks, resulting in massive infrastructure cost savings for organizations because the need to provide separate networks for voice and data can be eliminated.
Cost Savings
Our scalable cloud-hosted IP-PBX system does not have upfront costs of large equipment purchases. Data and phone networks are combined, allowing employees to make long-distance calls over the internet.
Multi-Office Environment
Get the freedom of movement by networking multiple offices, with separate office extensions at remote locations such as your home or temporary office.
Analog Compatibility
VoIP gateways can connect to legacy systems through SIP Trunks, reducing Telco charges.
Easy Management
Manage your IP-PBX through web-based configuration interfaces on any terminal computer.
Scalability
VoIP solutions make it easy to add extra lines to your communication infrastructure, enabling business to expand significantly
features
We provide simple solutions for all your organizational needs. Our base offering includes features vital to an enterprise class IP-PBX system.
- IVR – Automated menu response for dynamic audio incorporations such as “Press 1 for Sales, 2 for Marketing” and so on.
- Music-On-Hold – Granting callers a music theme or short advertisements.
- Name Directories – Allocating numbers for different business departments.
- Conference Bridging – Conferencing Bridging allows a large group of people to simultaneously participate in a phone call.
- Voice Mail Services – Create a customized voicemail prompt for all incoming calls.
- Hunt Groups – Transfer calls to specific extension lines.
- Automatic Call
Distribution – Pinpoint the most suitable agent with the proficiency to handle issues by using Automated Call Distribution or Skill-based routing.
- Unlimited Call Queues – Granting you an unlimited number of queues to sustain the high amount of calling traffic.
- Agent Call Recording – Record all incoming and outgoing calls for easy referencing or to ensure the efficiency of your staffraphical reporting tools
Benefits
- Telecommuter Capable – Flexibility to work from home or multiple outsourced locations.
- Remote Management – Manage IP PBX remotely from any web browser.
- Multiple Automatic Attendants – Automatically transfer incoming calls to a specified location without the use of a human operator.
- Branch Offices – Link branch office locations for direct extension-to-extension calling.
- Reports – Graphical Call Reporting and Call recording tools.
- Stay Connected – Reach your employees wherever they are: office, home or on the go.
- Call Forwarding – Forwarding office extensions to your mobile devices and computer terminals.
- Interactive Voice Response – Use an automated voice to interact with Humans via keypad.
- Outsourced Call Centers – Run distributed call centers with remote agents working in other countries.
- CRM Integration – Combine our IP PBX solutions with any CRM platform.
How IP PBX functions as an integral communication system between your network and the internet
